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Dispute Mediation

Kumar v London Borough of Hillingdon

87% of SEND complaints are being upheld by the Local Government & Social Care Ombudsman – 2019 report confirms

In its new report 'Not going to plan? - Education, Health and Care plans two years on the Local Government and Social Care Ombudsman confirms that it is upholding 87% of complaints relating to SEND disputes. The report confirms that delays of over 1 year when issuing an EHCP are ...
Kumar v London Borough of Hillingdon

Knowsley Council awards SEND Mediation contract to Mediatelegal

Knowsley Council SEND Mediation Contract Award Following a detailed tender process, we are delighted to be awarded the contract to provide mediation and disagreement resolution services for Special Educational Needs & Disabilities disputes in Knowsley. You can find details of our SEND mediation & DRS services here, and details of ...
Kumar v London Borough of Hillingdon

What does the SEND Code of Practice say about Disagreement Resolution Services?

When dealing with Disagreement Resolution Services the SEND Code of Practice contains the following guidance at sections 11.6 - 11.10: - 11.6 Local authorities must make disagreement resolution services available to parents and young people. Use of the disagreement resolution services is voluntary and has to be with the agreement ...
Kumar v London Borough of Hillingdon

When and how do you appeal a decision by the Local Authority in a SEND dispute?

When can you Appeal a decision by the local authority in a SEND dispute? You can appeal a decision your LA makes if:- Your EHC Needs Assessment request has been rejected After an EHC Needs Assessment the LA doesn’t offer an EHCP You disagree with the description of the young ...
Kumar v London Borough of Hillingdon

What is an EHCP and when does an EHCP become final?

A basic overview of an EHCP reveals that it sets out: What the Needs of the student are; What the Outcomes should be; & What Provision must be provided in order to support the identified Needs and Outcomes The EHCP is initially written as a draft document, which is then ...
Kumar v London Borough of Hillingdon

How do you request an EHC Needs Assessment or Plan – SEND

If it is believed that a student with SEND might need additional provision which will need an Education Health & Care Plan (EHCP), an assessment can be requested by the parent(s), young person, carers, or school/college. Basically, a Local Authority (LA) must carry out an EHC Needs Assessment if it ...
Kumar v London Borough of Hillingdon


Annual Review– the local authority is required to perform a review of every EHC plan at least once every 12 months. This is set out in law in the Children & Families Act 2014 Children & Families Act 2014– becoming law on 01 September 2014, this Act establishes the current ...

Construction Law Review – What is Practical Completion?

What is ‘practical completion’? In this article, Mediatelegal panel member Ken Salmon, also of Slater Heelis Solicitors, consider recent developments on the legal question of 'practical completion'. There has been plenty of caselaw on this issue - perhaps mediation can be used more often to explore an alternate approach to ...
liverpool law society

Mediatelegal sponsors Liverpool Law Society Housing Disrepair Conference

On 26th February 2019 Mediatelegal were the sole sponsor of the first ever Housing Disrepair Conference put on by Liverpool Law Society. To say the event was a popular one is an understatement. Not only was it a sell-out, a larger venue was needed, and I believe there is already ...

Did you know?

Workplace disputes will affect profitability and performance. Use mediation to resolve disputes swiftly.

The longer a dispute continues in the workplace, the more dramatic the effect on those working in or around it.

Conflict between employees can spread throughout the workforce, affecting morale and performance, if untreated.

A 2008 CIPD survey found that 51% of respondents use an external mediator to resolve people problems and conflict.

A 2008 CIPD survey found that 75% of mediations were initiated by HR departments.

If you express your anger you will start an argument; if you explain your anger you will start a discussion.

In 2016 mediation will have saved UK businesses £3 billion in wasted management time & productivity, damaged relationships, & legal fees.

Ignoring ‘mega-cases’ the total value of mediated disputes in the UK each year is £11.5 billion.

Since 1990, the total value of mediated cases in England & Wales is £110 billion.

CEO of regional Charity – “We have had cause to use Mediatelegal recently and I was delighted with their service. the mediator was patient during a very emotional and somewhat difficult situation but handled it beautifully. We saved a significant amount of money and would highly recommend this organisation to anyone wishing to avoid costly legal bills.”

Linda Lavery, The HR Dept: “I cannot recommend them highly enough. They were brought in to resolve a complex dispute which had continued for months with no resolution. The process was managed from start to finish by Mediatelegal and with their expertise and impartiality, the conflict was resolved amicably for all parties in just 1 day. The management time and money that has been saved is incalculable.”

According to the CEDR 2018 audit, 89% of mediations settle successfully on the day or shortly afterwards.

You are entitled to recover certain expenses incurred when attending a SEND mediation session.

An individual might potentially require an Education, Health and Care Plan (EHCP until they reach the age of 25.

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