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Mediating Costs Disputes – A Way Forward

Mediating costs disputes can prove invaluable. In recent years the battleground in litigation has been focussed as much on the costs of a litigation case than on the subject of the action itself. The Courts have become clogged up with costs disputes to the extent that they could take longer to be resolved than the original ...
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“Taking Back Control” – why should you use Mediation?

There's been a lot of talk about "taking back control" recently. I won't go anywhere near that particular debate! Instead I'd just like to discuss an area where every business can "take back control" and that is in how they deal with disputes by using mediation. Court It might seem ...
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Civil & Commercial Mediation in the UK 2016 – Analysis of the CEDR Seventh Mediation Audit by a Mediator

Last year CEDR conducted a survey, receiving responses from 319 mediators. Their report states that this represents over 50% of the individual membership of the Civil Mediation Council. I'm a mediator and member of the CMC. The aim of the survey was to assess how the mediation market, and attitudes ...
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How Can Businesses Best Deal With Customer Disputes?

In this article we consider the question: How can businesses best deal with customer disputes? The Federation of Small Businesses published a report (Tied Up 2016) recently exploring the cost of disputes to UK small businesses. In the report the FSB recognises the important role of mediation in reducing the ...
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Mediation & The Jelly Effect

Why We Don’t Want Jelly With Our AFTERS My name is Joseph Mulrooney, and I’m a business owner, solicitor, and a mediator. Each of these 3 roles requires different skills, and I draw upon all 3 skill sets to help my clients to resolve all manner of disputes in just ...
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Property Dispute – is mediation the way forward?

I have now been a solicitor for over thirty years and the client who always sends me a little crazy is the client with a property dispute such as with his builder or with his neighbour over a boundary. A property dispute can be notoriously difficult. Expressions such as “I ...
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Tenancy Deposit Dispute

This mediation took place via telephone as the parties lived in different cities in the UK. Each party had a different view regarding the condition of the property both at the beginning of the tenancy and the end of it. Within just one hour, we were able to bring the ...
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Commercial intellectual property dispute

This mediation saw two companies engage in mediation after 12 difﬁcult months of correspondence between solicitors. They had each incurred legal fees of approximately £18,000.00 and the dispute had reached a point where court proceedings were about to begin. This means they probably faed another 10 months of legal fees ...
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Workplace Conflict – A Time To Mediate?

Workplace conflict can have a devastating effect on a company’s productivity and profitability. It will quickly exhaust valuable time of your management, HR and legal departments. It can also have a really negative effect on morale amongst employees. Broadly speaking, there are typically 3 stages to a workplace dispute before it ...
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Did you know?

In 2016 mediation will have saved UK businesses £3 billion in wasted management time & productivity, damaged relationships, & legal fees.

20th January 2017

Ignoring 'mega-cases' the total value of mediated disputes in the UK each year is £11.5 billion.

20th January 2017

According to the CEDR 2018 audit, 89% of mediations settle successfully on the day or shortly afterwards.

16th August 2017

Since 1990, the total value of mediated cases in England & Wales is £110 billion.

20th January 2017

A 2008 CIPD survey found that 75% of mediations were initiated by HR departments.

13th September 2016

Workplace disputes will affect profitability and performance. Use mediation to resolve disputes swiftly..

K. Braithwaite 17th December 2015

Conflict between employees can spread throughout the workforce, affecting morale and performance, if untreated.

S. Devaney 17th December 2015

You are entitled to recover certain expenses incurred when attending a SEND mediation session.

15th September 2019

Linda Lavery, The HR Dept: "I cannot recommend them highly enough. They were brought in to resolve a complex dispute which had continued for months with no resolution. The process was managed from start to finish by Mediatelegal and with their expertise and impartiality, the conflict was resolved amicably for all parties in just 1 day. The management time and money that has been saved is incalculable."

16th August 2017

The longer a dispute continues in the workplace, the more dramatic the effect on those working in or around it.

K. Kandrac 17th December 2015