Help with mediation

Help with mediation?

If you are wondering how mediation works, need help with mediation or have any other query, feel free to get in touch. Our experienced case administrators should be able to assist. They can also arrange for any of our mediators to call you if you would find this helpful.

Leave your worries at our door.

Mediatelegal
Suite 3.4c
Exchange Court
1 Dale Street
Liverpool, L2 2PP

0151 363 3972
help@mediatelegal.co.uk

Complaints Policy

In the unlikely event of a dispute we would urge you to call us to discuss is together. If we are unable to resolve your complaint as a result of the telephone call, we will ask you to submit it in writing to help@mediatelegal.co.uk. We will then review your complaint and provide a formal response within 28 days. If we are unable to resolve your complaint we will refer you to the Civil Mediation Council’s Complaints Resolution Service (Tel: 027 7636 4422)

Data Processing Policy

mediatelegal (the “site”) is owned and managed by Why Mediate Ltd. The information that you provide about yourself to Why Mediate Ltd will be used only by Why Mediate Ltd in accordance with this privacy policy. Why Mediate Ltd confirms this information will only be used as follows:

• to communicate with you;
• to ascertain your requirements so that we can provide you with the most appropriate service;
• the disclosure of your information, as requested, where required by law.

Why Mediate Ltd is sensitive to privacy issues on the internet. We believe that it is important you know how we treat the information about you that we receive on the internet.

Other Websites

This Site may contain links to other sites of third parties. We are not responsible for the content or privacy practices of those other sites. We may revise this privacy policy from time to time. You are responsible for checking this policy when you visit our site to review the current policy. If you do not agree with the policy, you should cease use of the site immediately.

Access Rights

You have a right to access the personal data that is held about you. Please write to us at the following address to obtain a copy of the personal information we hold about you: Why Mediate Ltd, Suite 3.4c Exchange Court, 1 Dale Street, Liverpool L2 2PP