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What is Mediation?


We all mediate on a daily basis – we just don’t realise it. Any time we decide to compromise, we are mediating. Mediation is ingrained in our society. It’s all around us, and yet we don’t use it to its full potential.

Disputes are stressful, expensive, and time consuming. Mediation is a hugely successful way of resolving disputes without going to court. And yet, not enough businesses are aware of the potential of mediation. We aim to improve awareness of mediation, particularly in the North West.

So, what is mediation?

Mediation is a type of Alternative Dispute Resolution (ADR). It is an alternative way of resolving a dispute instead of going to court. When a dispute goes to court it can be one of the most stressful, emotional, time consuming, and expensive time periods you will experience as an individual or business owner.

Mediation is a voluntary process, confidential at all times, which provides a real opportunity to resolve disputes quickly and without going to court. It is entirely flexible, so you can resolve your dispute with whatever terms can be agreed between you.

With mediation, it doesn’t matter if a dispute is worth £100.00 or £1 million, it can potentially be resolved with just 3 people in just a few hours.

We use our mediation skills to stop you from fixating on the problem. Instead we encourage you to focus on finding a solution which is good enough for everybody. It sounds simple, because it can be.

What types of mediation are there?

We specialise in 3 types of mediation: commercial, workplace, and civil. The mediation process might change slightly for each type, but the overall mechanics remain the same – it offers a flexible, confidential, and cheap way of reaching a solution in just 1 day.

We list below some example scenarios which could be resolved swiftly via mediation.

  • breach of contract
  • director disputes
  • difficult negotiations
  • intellectual property disputes
  • disputed debts
  • housing association disputes
  • personally injury claims
  • insurance payout disputes
  • commercial property disputes
  • local authority disputes
  • sports contract disputes
  • NHS disputes
  • international commerce disputes
  • e-commerce disputes
  • employee v employee complaints
  • employee v management complaints
  • grievances
  • employment tribunal cases
  • workplace consultations
  • trade union disputes
  • long term absence cases
  • discrimination cases
  • changes to employment terms
  • redundancy consultations
  • process changes in the workplace
  • neighbour disputes
  • boundary disputes
  • local authority disputes
  • family disputes
  • consumer disputes
  • e-commerce disputes
  • landlord and tenant disputes
  • housing association disputes
  • building disputes
  • defective product disputes
  • professional service disputes

Here at MediateLegal we’re not just mediators, we’re also solicitors. Any of the scenarios we’ve listed above could take weeks, months, or even years to be resolved if you chose to pursue it through the courts or employment tribunals. Try to imagine the strain this would put on your professional and personal life.

There is a 4th type of mediation – family mediation. It is increasingly used in divorce proceedings, particularly were young children are involved. We do not currently specialise in this type of mediation. We do however approve of it, and are happy to put you in touch with a local family mediation provider if you would like us to.

When should I mediate?

Quick Contact

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or call us direct on

0151 363 3972

Did you know?

Workplace disputes will affect profitability and performance. Use mediation to resolve disputes swiftly.

The longer a dispute continues in the workplace, the more dramatic the effect on those working in or around it.

Conflict between employees can spread throughout the workforce, affecting morale and performance, if untreated.

A 2008 CIPD survey found that 51% of respondents use an external mediator to resolve people problems and conflict.

A 2008 CIPD survey found that 75% of mediations were initiated by HR departments.

If you express your anger you will start an argument; if you explain your anger you will start a discussion.

In 2016 mediation will have saved UK businesses £3 billion in wasted management time & productivity, damaged relationships, & legal fees.

Ignoring ‘mega-cases’ the total value of mediated disputes in the UK each year is £11.5 billion.

Since 1990, the total value of mediated cases in England & Wales is £110 billion.

CEO of regional Charity – “We have had cause to use Mediatelegal recently and I was delighted with their service. the mediator was patient during a very emotional and somewhat difficult situation but handled it beautifully. We saved a significant amount of money and would highly recommend this organisation to anyone wishing to avoid costly legal bills.”

Linda Lavery, The HR Dept: “I cannot recommend them highly enough. They were brought in to resolve a complex dispute which had continued for months with no resolution. The process was managed from start to finish by Mediatelegal and with their expertise and impartiality, the conflict was resolved amicably for all parties in just 1 day. The management time and money that has been saved is incalculable.”

According to the CEDR 2018 audit, 89% of mediations settle successfully on the day or shortly afterwards.

You are entitled to recover certain expenses incurred when attending a SEND mediation session.

An individual might potentially require an Education, Health and Care Plan (EHCP until they reach the age of 25.

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