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Blog Archives

Bury Council chooses Mediatelegal

SEND

Bury Council awards its SEND Mediation contract to Mediatelegal Following a competitive tender process, we are delighted to be awarded the contract to provide the SEND mediation and disagreement resolution services for children and young people in Bury. Mediatelegal is

Posted in SEND mediation

Liverpool Council chooses Mediatelegal

Kumar v London Borough of Hillingdon

Liverpool Council awards its SEND Mediation contract to Mediatelegal Following a competitive tender process, we are delighted to be awarded the contract to provide the SEND mediation and disagreement resolution services for children and young people in Liverpool. Mediatelegal is

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Posted in SEND mediation

Kumar v London Borough of Hillingdon [2020]

Kumar v London Borough of Hillingdon

On 25th November in the case of Kumar v London Borough of Hillingdon Ms Kumar brought judicial review proceedings against London Borough of Hillingdon (‘the LA’) following their refusal to take part in mediation because she intended to bring her

Posted in SEND mediation, Uncategorised

Knowsley SEND Mediation – update

Kumar v London Borough of Hillingdon

This month’s SEND mediation update is an announcement that we have added two videos to our SEND Mediation page. These are particularly relevant to users of our Knowsley SEND Mediation and Disagreement Resolution Services. The two videos give a 60

Posted in SEND mediation

87% of SEND complaints are being upheld by the Local Government & Social Care Ombudsman – 2019 report confirms

Kumar v London Borough of Hillingdon

In its new report ‘Not going to plan? – Education, Health and Care plans two years on the Local Government and Social Care Ombudsman confirms that it is upholding 87% of complaints relating to SEND disputes. The report confirms that

Posted in SEND mediation

Knowsley Council awards SEND Mediation contract to Mediatelegal

Kumar v London Borough of Hillingdon

Knowsley Council SEND Mediation Contract Award Following a detailed tender process, we are delighted to be awarded the contract to provide mediation and disagreement resolution services for Special Educational Needs & Disabilities disputes in Knowsley. You can find details of

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What does the SEND Code of Practice say about Disagreement Resolution Services?

Kumar v London Borough of Hillingdon

When dealing with Disagreement Resolution Services the SEND Code of Practice contains the following guidance at sections 11.6 – 11.10: – 11.6 Local authorities must make disagreement resolution services available to parents and young people. Use of the disagreement resolution

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Did you know?

Workplace disputes will affect profitability and performance. Use mediation to resolve disputes swiftly.

The longer a dispute continues in the workplace, the more dramatic the effect on those working in or around it.

Conflict between employees can spread throughout the workforce, affecting morale and performance, if untreated.

A 2008 CIPD survey found that 51% of respondents use an external mediator to resolve people problems and conflict.

A 2008 CIPD survey found that 75% of mediations were initiated by HR departments.

If you express your anger you will start an argument; if you explain your anger you will start a discussion.

In 2016 mediation will have saved UK businesses £3 billion in wasted management time & productivity, damaged relationships, & legal fees.

Ignoring ‘mega-cases’ the total value of mediated disputes in the UK each year is £11.5 billion.

Since 1990, the total value of mediated cases in England & Wales is £110 billion.

CEO of regional Charity – “We have had cause to use Mediatelegal recently and I was delighted with their service. the mediator was patient during a very emotional and somewhat difficult situation but handled it beautifully. We saved a significant amount of money and would highly recommend this organisation to anyone wishing to avoid costly legal bills.”

Linda Lavery, The HR Dept: “I cannot recommend them highly enough. They were brought in to resolve a complex dispute which had continued for months with no resolution. The process was managed from start to finish by Mediatelegal and with their expertise and impartiality, the conflict was resolved amicably for all parties in just 1 day. The management time and money that has been saved is incalculable.”

According to the CEDR 2018 audit, 89% of mediations settle successfully on the day or shortly afterwards.

You are entitled to recover certain expenses incurred when attending a SEND mediation session.

An individual might potentially require an Education, Health and Care Plan (EHCP until they reach the age of 25.

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