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More local authorities choose Mediatelegal

Calderdale, Durham, Liverpool and Knowsley Local Authorities award their SEND Mediation contracts to Mediatelegal Following competitive tender processes, we are delighted to be awarded the contract to provide the SEND mediation and disagreement resolution services for children and young people in Calderdale, Durham, Knowsley and Liverpool. We look forward to ...

Why North West Businesses Are Turning to Workplace Mediation

Why North West SMEs Are Turning to Workplace Mediation Running a small or medium-sized business in the North West comes with its fair share of challenges: recruitment, compliance, client retention, and — increasingly — managing internal conflict. When workplace relationships break down, it doesn’t just affect the individuals involved. Morale ...

Barnsley chooses Mediatelegal

Barnsley Local Authority awards its SEND Mediation contract to Mediatelegal Following a competitive tender process, we are delighted to be awarded the contract to provide the SEND mediation and disagreement resolution services for children and young people in Barnsley. We look forward to providing a SEND mediation service that will ...

Bury Council chooses Mediatelegal

Bury Council awards its SEND Mediation contract to Mediatelegal Following a competitive tender process, we are delighted to be awarded the contract to provide the SEND mediation and disagreement resolution services for children and young people in Bury. Mediatelegal is a North-West based company. We look forward to providing a ...

Darlington, Middlesbrough and Redcar & Cleveland all choose Mediatelegal

3 North East coucils award their SEND Mediation contract to Mediatelegal Following a competitive tender process, we are delighted to be awarded the contract to provide the SEND mediation and disagreement resolution services for children and young people in Darlington, Middlesbrough, and Redcar & Cleveland. Mediatelegal is nationally accrediated and ...

Reviewing the 2023 Tenth CEDR Mediation Audit – by Joseph Mulrooney

The 2023 Tenth CEDR Mediation Audit has been released. In gathering the data CEDR received responses from 328 mediators - approximately 50% of the individual membership of the Civil Mediation Council. Their report states that this represents over 50% of the individual membership of the Civil Mediation Council. I’m a ...

Liverpool Council chooses Mediatelegal

Liverpool Council awards its SEND Mediation contract to Mediatelegal Following a competitive tender process, we are delighted to be awarded the contract to provide the SEND mediation and disagreement resolution services for children and young people in Liverpool. Mediatelegal is a local company working out of a city centre office ...

Kumar v London Borough of Hillingdon [2020]

On 25th November in the case of Kumar v London Borough of Hillingdon Ms Kumar brought judicial review proceedings against London Borough of Hillingdon ('the LA') following their refusal to take part in mediation because she intended to bring her solicitor with her. Ms Kumar has a young son with ...

Knowsley SEND Mediation contract extended

We are delighted to have received confirmation this week from Knowsley Borough Council that our SEND mediation and Disagreement Resolution Services contract by a further 12 months. Knowsley is local to us and so we have found it really fulfilling to provide a SEND service to the residents in this area ...

Did you know?

Workplace disputes will affect profitability and performance. Use mediation to resolve disputes swiftly.

The longer a dispute continues in the workplace, the more dramatic the effect on those working in or around it.

Conflict between employees can spread throughout the workforce, affecting morale and performance, if untreated.

A CIPD survey found that 51% of respondents use an external mediator to resolve people problems and conflict.

A CIPD survey found that 75% of mediations were initiated by HR departments.

If you express your anger you will start an argument; if you explain your anger you will start a discussion.

“A very smooth process where we felt completely supported. . I just wanted to say thank you for the process yesterday. I have done mediation once before (through a different company) and it was not a pleasant process. We felt completely supported yesterday and it was very smoothly run.”

““By far the best SEND mediation service, professional & conducted to a very high standard. In my role I support many families & deal with different mediation companies & Mediatelegal is by far superior to all the others.”

Since 1990, the total value of mediated cases in England & Wales is in excess of £110 billion.

CEO of regional Charity – “We have had cause to use Mediatelegal recently and I was delighted with their service. the mediator was patient during a very emotional and somewhat difficult situation but handled it beautifully. We saved a significant amount of money and would highly recommend this organisation to anyone wishing to avoid costly legal bills.”

Linda Lavery, The HR Dept: “I cannot recommend them highly enough. They were brought in to resolve a complex dispute which had continued for months with no resolution. The process was managed from start to finish by Mediatelegal and with their expertise and impartiality, the conflict was resolved amicably for all parties in just 1 day. The management time and money that has been saved is incalculable.”

“At every process communication was clear and timely. All staff were very helpful throughout the whole process.”

You are entitled to recover certain expenses incurred when attending a SEND mediation session.

“The mediator was very good in directing the process to ensure everyone was able to state their position and ask questions within a safe environment. I thought the Teams format worked well allowing for the breakout rooms/conversations, and ensured we were all actually in a familiar place which I think helped reduce the anxiety going into the process a little. Our mediator was Joseph Mulrooney and I would definitely recommend him as a very good mediator.”

“Both Joseph and Kelley were extremely helpful. Professional yet friendly, informative and reassuring. I’m please I went through with the mediation and resulted in a favourable outcome.”

“Clear mediation process with each party given the opportunity to speak. We are pleased that the final result was one which opened a further pathway for discussion after fairly hearing both parties. Thank you.”