Offers to mediate, and how they are reacted to, feature in this month’s guest article. It reviews the recent Thakkar v Patel case, and is submitted by a barrister & prolific legal blogger, Gordon Exall. We hope you enjoy it. If…
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Offers to mediate, and how they are reacted to, feature in this month’s guest article. It reviews the recent Thakkar v Patel case, and is submitted by a barrister & prolific legal blogger, Gordon Exall. We hope you enjoy it. If…
Costain v Tarmac – the issue of different dispute resolution procedures in two contracts was the focus of a recent TCC case. The problem of defective concrete in newly-installed central reservation barriers on the M1 in Nottinghamshire was well-documented at…
Last year CEDR conducted a survey, receiving responses from 319 mediators. Their report states that this represents over 50% of the individual membership of the Civil Mediation Council. I’m a mediator and member of the CMC. The aim of the…
In this article we consider the question: How can businesses best deal with customer disputes? The Federation of Small Businesses published a report (Tied Up 2016) recently exploring the cost of disputes to UK small businesses. In the report the…